FAQ
Answers to your questions.
Holiday Lighting
When do installs begin?
We begin holiday installs in early fall and book on a first-come, first-served basis. The earlier you request a quote, the more date options you'll have.
When are lights taken down?
We schedule takedown in January after the season winds down, based on the date range you agree to when you book.
What happens if a light stops working?
Text us a photo or a quick description and we'll schedule a service visit to fix it during the season.
Do you supply the lights?
Yes, with Lease Our Lights. Or we can hang lights you already own.
Can you install lights I already own?
Yes. That's We'll Hang Your Lights. We check them, hang them, take them down after the season, and can store them for you.
Can I change my design next season?
Absolutely. Every season is a fresh conversation about the look you want.
Do you offer Halloween lighting?
Yes — tasteful fall and Halloween roofline color schemes are part of our holiday lighting service.
Permanent Smart Lighting
What is permanent smart roofline lighting?
A permanent, app-controlled lighting system mounted cleanly to your roofline, soffit, or eaves — one installation that changes colors and scenes for every holiday and occasion.
Can I change colors from my phone?
Yes. The system is app-controlled, so you can switch colors and scenes in a few taps.
Can the lights look warm white instead of colorful?
Yes. Most homeowners keep a clean warm-white look most of the year and switch to color for specific holidays or occasions.
Are they visible during the day?
The fixtures are designed to sit discreetly along the roofline and are unobtrusive during the day.
Can you install a kit I already purchased?
In many cases, yes — ask us about professional installation of your compatible kit.
Do you install Govee?
Yes. We install Govee and similar permanent smart-light systems.
Are you an authorized Govee dealer?
No. Trident Lighting is an independent installer and is not an authorized Govee dealer, partner, or certified installer. We simply install Govee and similar compatible smart-light systems for our customers.
What happens if my system needs service?
Text us and we'll schedule a service visit to diagnose and resolve the issue.
Getting a Quote
Why don't you list prices?
Every home and lighting layout is different, so we quote from photos. It's fast and free.
How do I get a quote?
Request a free quote online or text us a couple of photos of your home — either way works.
Can I text photos?
Yes — texting photos is often the fastest way to get an accurate quote.
How quickly do you reply?
We aim to respond quickly, especially to text messages.
Do existing Trident customers receive loyalty benefits?
Yes — being a Trident Pools or Trident Shrink Wrap customer can come with loyalty benefits. Ask us for details when you request your quote.
What We Do (and Don't Do)
Do you install landscape or walkway lighting?
No. Trident Lighting focuses on holiday displays and permanent smart roofline/home-mounted lighting. We do not currently offer landscape, pathway, deck, trenching, or in-ground lighting installations.
What homeowners are saying
“The team made the entire process so easy. Our home looked amazing for the holidays and we didn't have to lift a finger.”
“Professional, responsive and incredible customer service. They handle everything from install to takedown.”
“Best decision we made. They designed, installed and handle everything. It looks amazing and our house stands out on the block.”